How CallSponder works
Setup takes about ten minutes. After that, every missed call gets a second chance to become a job.
- 1
Customers call your business number
We assign you a number. Customers only ever see that number — your personal phone stays private. Calls forward straight to you.
- 2
You miss the call
On a job, driving, or just can't pick up. The caller hears your greeting and can leave a message while CallSponder gets ready to follow up.
- 3
CallSponder texts them back
Seconds later they receive a text from your business asking what they need. Robocallers and solicitors rarely reply, so the noise filters itself out.
- 4
Real customers become leads
Genuine callers answer your industry's qualification questions, and their replies, photos, voicemail and call history land in one timeline as a lead ready to quote.
What you configure during onboarding
- • Business details and time zone
- • Business hours and holiday closures
- • Your assigned number and forwarding phone
- • Screening texts for hours, after hours and holidays
- • Qualification questions for your industry
- • A live test call and test text