How CallSponder works

Setup takes about ten minutes. After that, every missed call gets a second chance to become a job.

  1. 1

    Customers call your business number

    We assign you a number. Customers only ever see that number — your personal phone stays private. Calls forward straight to you.

  2. 2

    You miss the call

    On a job, driving, or just can't pick up. The caller hears your greeting and can leave a message while CallSponder gets ready to follow up.

  3. 3

    CallSponder texts them back

    Seconds later they receive a text from your business asking what they need. Robocallers and solicitors rarely reply, so the noise filters itself out.

  4. 4

    Real customers become leads

    Genuine callers answer your industry's qualification questions, and their replies, photos, voicemail and call history land in one timeline as a lead ready to quote.

What you configure during onboarding

  • • Business details and time zone
  • • Business hours and holiday closures
  • • Your assigned number and forwarding phone
  • • Screening texts for hours, after hours and holidays
  • • Qualification questions for your industry
  • • A live test call and test text
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